Elio — Support

Need help with Elio? We’re happy to assist.

Contact

Email us at claudepro1t2a@outlook.com and we’ll get back to you as soon as we can.

Common questions

• How do I cancel my subscription? Open the App Store app → tap your profile → Subscriptions → Elio → Cancel. Cancel at least 24 hours before renewal.
• How do I delete my data? In Elio, go to Settings → Delete Account. This permanently erases your conversations, memories, generated media, and settings on the device.
• How do I report an inappropriate message? Touch and hold any message in the chat and choose “Report message”.
• Chat works but voice/photos don’t? Those features need a connection to our service. Chat keeps working offline; voice and image generation resume when you’re back online.

Safety

Elio is for entertainment and is not a crisis service. If you are in distress, please contact a local helpline or emergency number. Worldwide helplines: findahelpline.com.